Privacy Policy
At Pure Ripple PCKBCN Ltd ("we," "our," or "us"), we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy details how we collect, use, and share your personal data when you visit our website, pureripplepckbcn.com.
1. Data Collection
We collect information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products, participating in activities on the website, or contacting us directly.
- Personal Information Provided by You: We collect names, email addresses, and contact preferences when you submit inquiries through our contact forms.
- Automatically Collected Information: We automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, and referring URLs.
2. How We Use Your Information
We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
- To respond to user inquiries and offer support.
- To send administrative information to you, such as updates to our terms, conditions, and policies.
- To request feedback and to contact you about your use of our website.
- To protect our website and keep it safe and secure (for example, for fraud monitoring and prevention).
3. Third-Party Processors
We only share information with third parties that perform services for us or on our behalf and require access to such information to do that work. These may include hosting providers, analytics services (such as Google Analytics), and email delivery services. We have contracts in place with our data processors, designed to help safeguard your personal information.
4. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.
5. GDPR and CCPA Rights
Depending on your geographic location, you may have the right to request access to the personal data we collect from you, change that information, or delete it in some circumstances. Specifically:
- Right to Access: You can request copies of your personal data.
- Right to Rectification: You can request that we correct any information you believe is inaccurate.
- Right to Erasure: You can request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You can request that we restrict the processing of your personal data.
6. Contacting the Data Protection Officer (DPO)
If you have questions or comments about this policy, or wish to exercise your data rights, you may contact our Data Protection Officer at:
Pure Ripple PCKBCN Ltd
Attn: DPO
12 Surf Lane, Cornwall, TR7 1AA, UK
Email: [email protected]